Customer Service

Ordering

We are constantly working on our website to make it the fastest, most convenient way for you to shop. However, we do accommodate phone and fax orders using a toll free number at 1-866-722-6168. You should receive confirmation on your order or any questions you may have within a 24 hour time period.

While ordering a prosthesis, you will be asked if your breast shape is "firm" or "pendulous". This helps us determine the best size of prosthesis to meet your needs. If your breast usually fills out your bra cup and is round, please mark "firm" on breast shape. If the shape of your breast is more pendulous, or not as round, and you usually have a small excess in your bra cup, please mark "pendulous".

Contact

If you have questions, you may contact us directly by sending an email to .

Delivery

Please allow 7 - 10 days for delivery of product. We normally ship by U.P.S. regular service or Priority Mail. Overnight shipping is available Monday - Thursday on Nearly Me®, Amoena, TruLife and Silique products. There is a $30 charge per manufacturer overnight.

Shipping

We will gladly ship to customers outside of the U.S. Please e-mail us at for shipping cost and methods of payment.

Payment

We accept the following credit cards: Visa, Mastercard, Discover and American Express. Orders through this internet site are processed through a secure (SSL) Secure Socket Layer from our regular web server to our secure server. If you wish to mail in your order along with your check or credit card number, please go through the order process, print your order, and mail it to:

Nearly You.com
3839 Granbury Drive
Dallas, TX 75287
U.S.A.

All payments must be in United States Dollars.

Medicare and Private Insurance

Mastectomy products are covered under Medicare for women over 65 and many private insurance programs. Allowables vary per state and company. For Medicare/Medicaid information, consult your social security office. For private insurance coverage, speak with your company representative.

Guarantee

Our Mastectomy products are warranted by the manufacturer. Nearlyou.com will gladly exchange your merchandise for a different size. All prices are subject to change without notice. Nearlyou.com will update this website when price changes are affected.